What does a market-oriented structure in an organization emphasize?

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A market-oriented structure in an organization emphasizes aligning products with customer segments. This approach focuses on understanding the needs and preferences of customers, allowing the organization to tailor its offerings to meet those distinct demands effectively. By structuring around the market, the organization can respond more agilely to changes in customer behavior, preferences, and competitive dynamics.

This alignment fosters better customer satisfaction and strengthens market position, as products and services are directly designed to cater to specific customer groups. This structure encourages cross-functional collaboration and innovation, as various departments work together to create value for the customer rather than operating in silos.

The other options reflect different organizational approaches that do not prioritize customer alignment. Standardizing policies across departments is more about internal efficiency than adapting to market needs. Focusing solely on internal operations ignores the external customer perspective that drives business success, and implementing a hierarchical organizational model can lead to inflexibility, making it challenging to adapt to market changes.

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